Q. Do you offer Cash on Delivery (COD)?
Yes, we offer COD on orders below ₹3000. An additional ₹50 service fee is applicable.
Q. When will I receive my order?
Most orders are delivered within 3–7 business days in India. For international orders, delivery can take 7–14 business days.
Q. Can I return an opened item?
We only accept returns of unused, unopened items in their original packaging. Refer to our Return Policy for full details.
Q. Are your products safe for newborns?
Yes, we source baby-safe and quality-tested products that meet safety and hygiene standards.
Q. Can I cancel my order after payment?
Yes, you can cancel within 6 hours of placing your order or before it’s shipped. Refunds are processed within 5–7 days.
Q. How do I contact NappyTales support?
Email us at nappytales19@gmail.com or WhatsApp us at +91 74390 69190